Returns & RMA
◉ Last updated 2026-04-20
How to start a return
Email neonravecentral@gmail.com with your order number and a short note about why you're returning. We'll reply with a return address and RMA number within 24 hours.
What we accept
- Unopened, unworn items within 30 days of delivery
- Defective items (no time limit) — include a photo
What we don't accept
- Items that have been worn, applied, or had tape/battery removed from packaging
- Returns postmarked more than 30 days after delivery (non-defective)
Refunds
Refunds post to your original payment method within 5 business days of us receiving the return. Shipping is non-refundable unless the item is defective.