Returns & RMA

How to start a return

Email neonravecentral@gmail.com with your order number and a short note about why you're returning. We'll reply with a return address and RMA number within 24 hours.

What we accept

• Unopened, unworn items within 30 days of delivery
• Defective items (no time limit) — include a photo

What we don't accept

• Items that have been worn, applied, or had tape/battery removed from packaging
• Returns postmarked more than 30 days after delivery (non-defective)

Refunds

Refunds post to your original payment method within 5 business days of us receiving the return. Shipping is non-refundable unless the item is defective.